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台南榮家貼心服務 住民家屬感動

Posted On By 湯 皓宇

【記者韋三元 湯皓宇/台南採訪】 「服務住民要以住民最佳照護考量並獲得住民與家屬芳心」台南榮家指出,日前有位曹姓住民於108年12月5日申請入住位於台南市東區崇明路190號台南榮譽國民之家養護照顧,入住後經工作團隊發現曹員行為怪異,經過幾個月評估觀察後,昨日由台南榮家副主任王國能率領護理師、照服員等人伴護曹員至花蓮玉里榮院報到入住。

▲台南榮家副主任王國能率領護理師、照服員等人伴護曹員至花蓮玉里榮院報到入住。(圖/台南榮家提供)

據台南榮譽國民之家表示,曹員以自費養護身分申請入住,入住後其精神旺盛,全天候不睡覺,總在夜深人靜時,將衣架子折成一根長長鐵條,或拆解衣櫃、床頭櫃,並出現疑似幻覺現象,懷疑有人偷其物品;自今年4月起,曹員出現藏剪刀、注射針筒,並以窗簾拉繩纏繞其脖子等自殘行為。該榮家曾緊急送至嘉南療養院住院治療,因家屬無法負荷在嘉南療養院住院期間看護費,轉而協調輔導會所屬灣橋醫院、玉里榮院身心科,並將2家醫院優缺點轉達到家屬。

經曹姓家屬評估後擇定好山好水的玉里榮院住院療養,該榮家考量家屬獨自遠程報到之辛勞,特由王主任安排副主任王國能率領護理師及照服員等人,親自伴護曹員及家屬遠至花蓮。該榮家貼心到位且周全的服務,贏得曹員家屬感動。

台南榮家指出,曹員係屬身心科病人,應適時辦理轉介,以提供住民最佳照護,並保障現住住民居住安全。台南榮家進一步指出,輔導會所屬有榮民總醫院各分院、有榮民服務處,及長照機構榮民之家等單位,以落實榮民(眷)醫養合一政策。  【南北傳媒新聞網/記者韋三元 湯皓宇】

湯 皓宇

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