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亞洲第一張 航空界 CSE客艙服務管理師 檢定考試圓滿結業

Posted On By 普杜

2020年03月30日  記者 普杜 / 台北市報導

亞洲航空界第一張CSE客艙服務管理師第二期學員檢定考試於3月28日圓滿完成,檢定成績,將會於一周後放榜通知,合格學員將能取得「CSE客艙服務管理師」中英文雙證照。雖然現在新冠肺炎疫情影響各行業,但第三期培訓報名非常熱烈,目前也已滿額開班,大家對進入航空業仍是非常踴躍與嚮往。

CSE客艙服務管理師-檢定考試-考試會場公告

CSE客艙服務管理師課程主任 劉平老師表示:CSE證照是實務與理論並重,考試內容包括筆試及術科雙審核,筆試包含:選擇題單選、複選、填充題及申論題共四大部分,80分為合格。術科包含:空服員形象儀態、客艙服務應對、情境演練、客艙狀況、異常回報,共五大內容。同學要完成教官在培訓課程中所教導客艙服務各項主要重點,並在時間、空間、資源有限情況下完成五星級服務,確保同學真正達到「聽到、看到、做得到」的考試合格資格。

CSE客艙服務管理師-檢定考試-筆試會場

檢定考試非常嚴謹,由二位主考官及二位監考官,共四位委員進行考核,全程會進行拍照與錄影,用意是讓考生爾後可複查。此次第二期「CSE客艙服務管理師」考核檢定成績,會於一周後放榜通知,合格學員將能取得「CSE 客艙服務管理師」,中英文雙證照。

劉平老師也是航空界的資深空服教官,語意深重說:疫情問題是短暫現象,但自我學習與專業培養是長期要深耕的,我們能夠為航空界盡心奉獻,也是所有老師一直的心願。

CSE客艙服務管理師-檢定考試-術科考試
普杜
ms81310@yahoo.com.tw

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